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Paperless Pipeline

Real Estate CRM Integrations for Transaction Management

Integrations for your brokerage stack

Your CRM, your e-sign tool, and your file storage should all feed one place: the transaction. Paperless Pipeline connects natively to Follow Up Boss, DocuSign, Dropbox Sign, and Dropbox, and to thousands more apps through Zapier.

Why your CRM, transactions, e-sign, and files need to talk

Most brokerages run four kinds of tools. A CRM for leads. A transaction system for deals and compliance. An e-sign tool for signatures. And somewhere to keep files. When they don't connect, people fill the gaps by hand. Agents download signed PDFs from email and upload them again. Someone retypes the address. Someone else chases a document that was signed days ago.

Every hand-off is a chance for a file to go missing or a deadline to slip. For a broker, that's a compliance risk. For a transaction coordinator, it's hours a week.

Paperless Pipeline puts the transaction in the middle. Signed documents come back to the right file. Lead records show where the deal stands. Old files move in without zip folders. And anything else you use can connect through Zapier.

Integrations by tool type

Paperless Pipeline connects to the CRM, e-sign, storage, accounting and calendar tools brokerages already run, at no extra cost on every plan.

Tool typeWhat connects, and how
CRMFollow Up Boss natively; other CRMs through Zapier.
E-signatureDocuSign and Dropbox Sign natively; any other tool through MailDrop. Pipeline eSign is built in, a separate add-on.
File storageDropbox import, most often for old files at setup.
AccountingQuickBooks through Zapier: a Closed status creates the bill with address, close date and commission filled in.
CalendarsGoogle, Outlook and Apple calendars, through a one-way calendar sync of task due dates.
AI contract entryPipeline AI is built in, with monthly credits at no charge: it reads the signed contract and fills in the transaction for you to review.
Existing transactionsCSV import, up to 50 per file; free transaction import on every plan.
Reports, chat and marketingGoogle Sheets, team chat and marketing lists, through Zapier.

How each one works is on the real estate software integrations page.

Native integrations

Connect each one once from Admin > Integrations. It works for everyone after that.

Follow Up Boss

An embedded app inside Follow Up Boss shows a linked lead's transaction status, key dates, price, commission breakdown, and recent documents. Agents stay in their CRM. Your office still sees everything in one place.

From the lead profile, one click opens an email to the transaction's MailDrop address, and another opens the full file in Paperless Pipeline.

See the Follow Up Boss integration

DocuSign

Send documents for signature straight from a transaction. When the last signer finishes, the signed PDF comes back into the same file, already named, ready for review.

The envelope subject comes from the property address, so it is easy to find in DocuSign. If the document is on a checklist, marking it received closes the task, and any dependent due dates recalculate.

How DocuSign works with Paperless Pipeline

Dropbox Sign

Already pay for Dropbox Sign? Keep it. Send from any transaction and the signed copy files itself back automatically. Nothing to forward or rename.

Add the signers in order, and Paperless Pipeline tracks each request while it is out, so you can see what is still waiting on a signature.

How Dropbox Sign works with Paperless Pipeline

Dropbox

Pull documents from Dropbox straight into Paperless Pipeline in a few clicks. Most brokerages use it to move old files in during setup.

Documents land in Unassigned Docs, ready to assign to the right transaction and document name. The originals stay in Dropbox, so agents who save scans there can keep doing so. See Paperless Pipeline vs Dropbox.

How Dropbox import works

How your CRM and your transactions stay in sync

A CRM manages leads. Paperless Pipeline runs the deal once it is under contract. Connected, each keeps its own job and nobody retypes the address.

  • Follow Up Boss reads live. Each linked lead shows the transaction as it stands, so the CRM never carries a stale copy of the closing date.
  • One lead, several deals. Link a repeat client's buy and sell files to the same lead in Follow Up Boss.
  • Other CRMs update through Zapier. A listing going under contract can advance the matching record in your CRM, with no re-keying.
  • Deals that start elsewhere. When another system is the source of truth, a Zap can create the transaction in Paperless Pipeline.

Zapier: thousands of apps

If a tool connects to Zapier, it can connect to Paperless Pipeline. Use it to send new transactions to your accounting tool, post closings to a team chat, or add contacts to your marketing list. A master admin authorizes the connection once.

Zaps run when a transaction's status changes, and setup needs no code. Once connected, Paperless Pipeline shows which Zaps are active, and you can disconnect anytime.

MailDrop for everything else

Every transaction has its own email address. Forward any document, from any e-sign tool or inbox, and it lands in the right file. No integration needed.

Every user has their own address too, and lenders or title companies can send to it directly. Asheville Realty Group cleared hundreds of backlogged emails once document intake ran through MailDrop and DocuSign.

Connected tools for brokers, coordinators and agents

Brokers, coordinators and agents each use the connections for a different part of the deal.

Brokers

Documents come back to the file ready for review, and each review is recorded in the transaction's history.

Transaction coordinators

The calendar feed shows the whole week of deadlines in one view, and signed copies file themselves instead of waiting in an inbox.

Agents

Agents stay in Follow Up Boss and see contract deadlines next to their showings, without logging in.

See what agents see in Paperless Pipeline.

Control over connections and your data

Admins decide what connects, and permissions decide who sees what.

  • Admins connect each tool. A master admin authorizes Zapier, and only a Follow Up Boss Account Owner or Admin can enable the embedded app.
  • Agents see only their deals. Permissions are set per user, and agents only see the transactions they are on. Sensitive files can be limited even within a deal.
  • Every action is logged. Each transaction's Activity History records who did what, and when.
  • Your data stays yours. Free monthly backups arrive as a ZIP file in an open, vendor-neutral format, and an admin can download any transaction on demand.

More on the audit trail and backups page.

Setting up your integrations

Your account is usable on day one, and most brokerages are fully running in days. Setup, admin training and transaction import are free on every plan.

  1. 1

    Switch on Follow Up Boss.

    An Account Owner or Admin enables the app once in Follow Up Boss. Each teammate then connects their own Paperless Pipeline login from any lead profile and links contacts by name or address.

  2. 2

    Bring your deals in.

    Add your agents as users first, so each deal maps to the right person. Then import open deals by CSV and pull old files in from Dropbox.

  3. 3

    Subscribe each calendar.

    Each person adds their own calendar URL to Google Calendar, Outlook or Apple Calendar. The first sync can take a few hours, then it stays current.

Help comes from real people, by email. See the full getting started path.

Don't see your tool?

Check Zapier first. It covers most CRMs, accounting tools, and marketing apps. Still not sure? Talk to us and we'll tell you how other brokerages connect it.

Also see all features and pricing.

FAQ

Integration questions

What are real estate CRM integrations?

Real estate CRM integrations connect the CRM your agents use for leads to the software that runs each deal from contract to close. Deal status and key dates reach the CRM, so nobody retypes an address or asks the office where a deal stands. Paperless Pipeline connects natively to Follow Up Boss and to other CRMs through Zapier.

Which real estate CRMs work with Paperless Pipeline?

Follow Up Boss connects natively, through an embedded app on every lead profile. Any other CRM that connects to Zapier can connect to Paperless Pipeline too, and Zapier covers thousands of apps. A status change, such as a listing going under contract, can then update the matching record in your CRM. A master admin authorizes the Zapier connection once.

Which tools connect to Paperless Pipeline natively?

Follow Up Boss, DocuSign, Dropbox Sign, and Dropbox (file import). Every transaction also gets its own MailDrop email address, and you can import data by CSV. Everything else connects through Zapier, which covers thousands of apps.

Do integrations cost extra?

No. The integrations on this page come with every plan. Paperless Pipeline is priced per transaction, not per user, so adding the people who use these connections costs nothing extra. Pipeline eSign, the built-in signing option, is a separate add-on.

What if my e-sign tool isn't DocuSign or Dropbox Sign?

Forward the signed document to the transaction's MailDrop address. It's added to the right transaction automatically, no matter which e-sign tool made it.

Do I need a Zapier account?

Yes, to use Zapier connections. Zapier sets its own plan limits. Connecting Paperless Pipeline to Zapier is free once a master admin authorizes it.

Who sets integrations up?

A master admin connects each integration once from Admin > Integrations. After that, it works for everyone in the brokerage. Free onboarding help is included if you want someone to walk you through it.

Can Paperless Pipeline send closings to QuickBooks?

Yes, through Zapier. When a transaction's status changes to Closed, Zapier can create the bill in QuickBooks automatically, with the address, close date and commission fields already filled in. The same connection can push closing data into a Google Sheet. Reports also download as CSV, XLSX or PDF.

Do the integrations work on a phone?

Yes. Paperless Pipeline is a responsive web app that works on any phone, tablet or computer, with no app to download. Agents can upload documents from their phone, forward signed copies to a transaction's MailDrop address, and see task due dates in the phone calendar they already use through calendar sync.

Do integrations work for solo brokers and small teams?

Yes. Every plan includes the same integrations, and plans start at $69/month for up to 5 new transactions a month, with unlimited users. A solo broker can connect DocuSign or Follow Up Boss from day one, and a team can add an assistant or a coordinator without changing the price.

Does Paperless Pipeline work with my forms software or MLS forms?

Yes, alongside it. Paperless Pipeline is not a forms tool, so agents keep filling in contracts in the forms software or MLS forms they already use. Signed forms come back through DocuSign or Dropbox Sign, or by forwarding them to the transaction's MailDrop address. Pipeline AI can then read the signed contract and fill in the transaction.

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