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Paperless Pipeline
Agent experience

Real estate agent experience: simple enough that your least technical agent logs in.

Fine-tune every profile so the system fits your tech-forward agents and your tech-averse veterans alike. Adoption stops being a battle.

Full access for 14 days. The real product, your real deals, day one.

No credit card. No contract. We set it up with you, free.

G2 4.6/5 (21 reviews) · Capterra 4.8/5 (10 reviews), as of October 2026 · 1,700+ brokerages

Paperless Pipeline agent dashboard with a simplified menu
Unlimitedusers on every plan, so every agent gets their own login
1,700+brokerages run on Paperless Pipeline
Any deviceworks on PC, Mac, tablet and phone - nothing to install
Paperless Pipeline agent dashboard with a simplified menu
01Personalized views

Hide every screen an agent will never use.

By default, agents only see the transactions they are on. Permissions are set per user, so an agent who just sends in paperwork can have Upload documents and Create transactions, while admins get wider permissions such as View all transactions for this location.

  • Upload documents: send paperwork in directly or by email to a MailDrop address
  • Assign docs to transactions: file their own documents to the deals they can see
  • Change transaction status: usually kept for admins, available to agents if your workflow needs it
  • View all transactions for this location: usually kept for admins, because it opens every deal in the location
Paperless Pipeline agent dashboard with a simplified menu
02Any device

There's no app to download: it runs in any phone's browser.

A responsive web app that works on any phone, tablet, or computer - no app store download required. Upload from your phone, sign on the go, review a deal from anywhere.

  • Responsive web app on every modern device - PC, Mac, tablet, phone
  • Upload documents straight from your phone into a transaction
  • Email-in documents from anywhere via a per-transaction maildrop address
  • Email notifications when documents are added or tasks come due
Paperless Pipeline agent dashboard with a simplified menu
03In-product guidance

Help center and human support.

A searchable help center, in-product guidance, and real human support surface answers without slowing anyone down.

  • Searchable help center with step-by-step guides
  • In-product guidance and help text on settings
  • Real human support by email and phone
  • What's New updates so teams keep up with releases
How it works

Getting started with agent experience in Paperless Pipeline

Usable on day one. Fully running in days.

Day one: log in, invite your team, and open a real deal.

Within days: free setup, free admin training, and free transaction import get your whole office running, included on every plan.

01

Set role defaults

Out-of-the-box profiles for agents, TCs, brokers, and finance - opinionated, but tunable.

02

Simplify per user

Hide screens an individual will never use. They see less, they use it more.

03

Layer in guidance

A searchable help center and in-product guidance handle the long tail of questions.

04

Iterate as you grow

Adjust permissions and profiles as roles change, so the system keeps fitting the team.

Use cases

Built for tech-averse veterans, power agents, and new hires.

Tech-averse veterans

A tool that does not feel like one.

Stripped-down view with only the screens they touch each week.

Power agents

Speed and keyboard shortcuts.

Quick-add and quick-navigate shortcuts, bulk doc actions, and saved searches.

New hires

Productive on day one.

Role-based profile plus a starter checklist for their first deal.

At this point, I've tried everything. Paperless Pipeline makes the most financial sense and it was the easiest platform to onboard agents.
Megan Walz
Avenue Transactions
The difference

How the Paperless Pipeline agent experience compares.

Capability
Paperless Pipeline
Typical seat-based software
Per-user simplicity
Tune what each agent sees, per user
Often one interface for everyone
Works on any device
Responsive web app, full access
Varies by tool
In-product guidance
Native
Often external help docs
Pricing model
Priced per transaction from $69/month, unlimited users
Usually priced per user or per seat

Every agent gets an account. Plans start at $69/month, priced per transaction, not per user - rolling out to all 60 agents costs the same as rolling out to six.

FAQ

Agent experience questions, answered.

Still curious? Our team is one message away.

Will my agents actually use it?

You can keep each agent's view focused on the work they need to do: find a transaction, upload documents, and check tasks. Set permissions per user and use the trial to see how it fits your team.

Can I make the system simpler for less tech-savvy agents?

Yes - permissions are granular and set per user, so you decide exactly what each person can see and do. A veteran who just needs to upload documents gets a stripped-down experience, while an admin or power agent gets the full toolset, all from the same account.

How long does it take an agent to learn Paperless Pipeline?

The agent-facing workflow is intentionally small - find a transaction, upload a document, check off a task - so there is very little to learn before someone is doing real work.

Does Paperless Pipeline work on a phone or tablet?

Yes - Paperless Pipeline runs in your browser on a PC, Mac, tablet, or phone, with no install required. Agents can pull up a deal, review documents, and send their paperwork in from wherever they are, which is what makes it practical for people who are rarely at a desk.

Is there a Paperless Pipeline mobile app?

No, there is nothing to download. Paperless Pipeline runs in the web browser on iPhone and Android phones, tablets, PCs and Macs. Agents can upload documents straight from their phone into a transaction, or email them to the transaction's MailDrop address.

Can agents send documents in from their phone or a scanner?

Yes - every agent gets a unique maildrop email address they can send documents to, and the files land in Paperless Pipeline ready to file. It works from a phone's email, a desktop, or an office scanner programmed with the address, so paperwork gets into the system without anyone learning a new app.

Do agents see each other's deals?

No - agents only see the transactions they are on, while admins with the right permission can see everything in their location. Document permission categories add another layer, so even within a single deal, sensitive files can be limited to the people who should see them.

Are there shortcuts for power users?

Yes - Paperless Pipeline has keyboard shortcuts for the actions agents and admins use most, like adding a transaction, uploading documents, or composing a note. Power users can move quickly without reaching for the mouse, while everyone else can ignore them entirely.

Is there help available inside the product?

Yes - a searchable help center and a real human support team are available when an agent has a question. Because the day-to-day workflow is so small, most people rarely need it, but help is there without leaving the deal they are working on.

Do we pay more for adding agents?

No. Users are unlimited on every plan. Pricing is based only on the new transactions you start each month, from $69/month, so every agent on your team can have an account without raising your bill. See what is included on our pricing page, or explore the full toolset on our features page.

Free 14-day trial

Try Paperless Pipeline with your own agents.

Spin up your account in minutes and run your real workflow end-to-end.

14 days, full access·No credit card·Free setup with you

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