Agent experience

Simple enough for every agent.

Fine-tune every profile so the system fits your tech-forward agents and your tech-averse veterans alike. Adoption stops being a battle.

Dummy dataNothing goes liveYou can't break it
Paperless Pipeline interface tailored to an individual agent
Minutesto onboard a new agent
Any deviceworks on PC, Mac, tablet, and phone
0training certificates required
Personalized agent dashboard
01Personalized views

Less to learn. More to love.

Show only what each user needs. Hide everything else. The result: agents who actually log in, admins who stop chasing, and a brokerage that runs on rails.

  • Per-user simplification of every screen
  • Role-based defaults that ship out of the box
  • Hide advanced settings from agents who don't need them
  • One-click view between simple and power modes
Paperless Pipeline on phone, tablet, and desktop
02Any device

Works wherever your agents do.

A responsive web app that works on any phone, tablet, or computer - no app store download required. Upload from your phone, sign on the go, review a deal from anywhere.

  • Responsive web app on every modern device - PC, Mac, tablet, phone
  • Upload documents straight from your phone into a transaction
  • Email-in documents from anywhere via a per-transaction maildrop address
  • Email notifications when documents are added or tasks come due
In-product help and guidance
03In-product guidance

Help when you need it, invisible when you don't.

A searchable help center, in-product guidance, and real human support surface answers without slowing anyone down.

  • Searchable help center with step-by-step guides
  • In-product guidance and help text on settings
  • Real human support by email and phone
  • What's New updates so teams keep up with releases
How it works

From setup to live in under a day.

A clear, opinionated path so your team is operational fast — without skipping the parts that matter.

01

Set role defaults

Out-of-the-box profiles for agents, TCs, brokers, and finance - opinionated, but tunable.

02

Simplify per user

Hide screens an individual will never use. They see less, they use it more.

03

Layer in guidance

A searchable help center and in-product guidance handle the long tail of questions.

04

Iterate as you grow

Adjust permissions and profiles as roles change, so the system keeps fitting the team.

Use cases

Built for every role on the transaction.

Tech-averse veterans

A tool that does not feel like one.

Stripped-down view with only the screens they touch each week.

Power agents

Speed and keyboard shortcuts.

Quick-add and quick-navigate shortcuts, bulk doc actions, and saved searches.

New hires

Productive on day one.

Role-based profile plus a starter checklist for their first deal.

When the tool fits the agent, adoption stops being a battle - agents do not feel like they are using software, they feel like they are doing their job.
Paperless Pipeline · Built around agent adoption
The difference

How Paperless Pipeline compares.

Capability
Paperless Pipeline
Legacy tools
Per-user UI simplification
Built-in
All-or-nothing
Works on any device
Responsive web app, full access
Desktop-bound
In-product guidance
Native
External docs
Per-user simplicity
Tune every profile to the user
All-or-nothing
FAQ

Questions, answered.

Still curious? Our team is one message away.

Will my agents actually use it?+

Yes - Paperless Pipeline is built to be simple enough that even tech-averse agents adopt it. You can hide everything an agent does not need so each person sees a clean, focused view, which is exactly why brokerages reach near-total adoption instead of fighting it.

Can I make the system simpler for less tech-savvy agents?+

Yes - permissions are granular and set per user, so you decide exactly what each person can see and do. A veteran who just needs to upload documents gets a stripped-down experience, while an admin or power agent gets the full toolset, all from the same account.

How long does it take an agent to learn Paperless Pipeline?+

Most agents are productive within their first hour. The agent-facing workflow is intentionally small - find a transaction, upload a document, check off a task - so there is very little to learn before someone is doing real work.

Does Paperless Pipeline work on a phone or tablet?+

Yes - Paperless Pipeline runs in your browser on a PC, Mac, tablet, or phone, with no install required. Agents can pull up a deal, review documents, and send their paperwork in from wherever they are, which is what makes it practical for people who are rarely at a desk.

Can agents send documents in from their phone or a scanner?+

Yes - every agent gets a unique maildrop email address they can send documents to, and the files land in Paperless Pipeline ready to file. It works from a phone's email, a desktop, or an office scanner programmed with the address, so paperwork gets into the system without anyone learning a new app.

Do agents see each other's deals?+

No - agents only see the transactions they are on, while admins with the right permission can see everything in their location. Document permission categories add another layer, so even within a single deal, sensitive files can be limited to the people who should see them.

Are there shortcuts for power users?+

Yes - Paperless Pipeline has keyboard shortcuts for the actions agents and admins use most, like adding a transaction, uploading documents, or composing a note. Power users can move quickly without reaching for the mouse, while everyone else can ignore them entirely.

Is there help available inside the product?+

Yes - a searchable help center and a real human support team are available when an agent has a question. Because the day-to-day workflow is so small, most people rarely need it, but help is there without leaving the deal they are working on.

Do we pay more for adding agents?+

No - users are unlimited and flat-priced, so every agent on your team can have an account without raising your bill. That makes it easy to bring on new hires and roll the system out to everyone, not just a handful of power users. See what is included on our pricing page, or explore the full toolset on our features page.

Try it with a real deal of your own.

Spin up a transaction with dummy data and walk through your real workflow. Nothing goes live, and you can't break it.

Dummy data · Nothing goes live · You can't break it