Why Jade Benitez Of Breakside Real Estate Group Has Been Using Paperless Pipeline for Over 10 Years
Jade Benitez, a Conveyance and Sales Operator at Breakside Real Estate Group, has been in the real estate industry for over 10 years. Since starting her career, she’s used Paperless Pipeline at almost every brokerage she’s worked for.
In fact, one of the previous brokerages she was employed at once relied heavily on paper files until she encouraged them to switch over to our tool, which she says was a simple and easy process. This was not only because she knew the system, but also because our software is so user-friendly.
After a decade in the industry, Jade works for Breakside Real Estate Group, which is based in Surrey, Canada. The brokerage uses Paperless Pipeline for everything from transactions to documents, tasks, contracts, and compliance management.
Let’s unpack what Jade had to say about our platform when we recently sat down with her to ask her more.
About Breakside Real Estate Group
The Breakside Real Estate Group is a high-performing, full-service residential project management and sales brokerage serving BC’s Fraser Valley.
They deliver tailored, end-to-end strategies backed by a track record of over $2 billion in sales and a leadership team with deep expertise in real estate, finance, and sales operations.
They also ensure homes are designed, marketed, sold, and handed over with precision, quality, and the customer experience in mind.
Here’s a little more information about what Breakside Real Estate Group specializes in:
➡️ Development
The brokerage is committed to helping its clients locate the right land to build their vision. This includes site acquisition, planning, end-product consulting, interior design, and pricing strategy.
➡️ Marketing
They ensure that each project attracts the right buyers at the right time. This involves services like project marketing and brand strategy, marketing collateral, sales center design, and showhome design and build-out.
➡️ Sales
The Breakside Real Estate Group also offers sales services, including ongoing marketing intelligence, sales training, pre-launch prospecting, and customer care.
Why the Breakside Real Estate Group Chooses Paperless Pipeline Over Our Competitors
Here’s what Jade had to say about Paperless Pipeline and which features she and her team use within their business on a daily basis:
✔️ Comprehensive transaction management
Breakside Real Estate Group uses Paperless Pipeline to manage their transactions from start to finish.
“We put every single one of our transactions into Paperless Pipeline, and we use it to monitor completeness and keep track of deal volume across a variety of projects.”
Jade Benitez, Conveyance and Sales Operator at Breakside Real Estate Group
✔️ Intuitive search
This is one of Jade’s favorite aspects of the tool. She appreciates how easy it is to search for even the most obscure details and quickly locate exactly what she needs.
This functionality has saved the brokerage significant time and made information retrieval incredibly efficient across endless active files. “It’s probably one of my favorite search features,” she says.
Jade uses the example of needing an addendum that you wrote three years ago and would like to use now. “You can just do a search for that, and it just pulls up everything. That’s awesome,” she says.
✔️ Task management
Jade and her team rely on Paperless Pipeline’s task management system to manage multiple timelines simultaneously.
With the ability to assign, track, and check off tasks by property or transaction, nothing slips through the cracks, even during their busiest launch periods.
Our platform helps them keep all their transaction activities perfectly organized and aligned.
“It’s always great to log in and see where things are at.”
Jade Benitez, Conveyance and Sales Operator at Breakside Real Estate Group
✔️ Contract management
With numerous buyers, builders, and internal stakeholders involved in each project, Breakside Real Estate Group uses Paperless Pipeline to centralize all contracts and related documents.
The team can upload, view, and track contract statuses all in one place, making it easy to manage amendments, approvals, and timelines without digging through paper files, emails, or shared drives.
✔️ Document compliance
The brokerage’s project-based model involves high document volume and strict compliance needs. So, the team values the ability to set up required document checklists and ensure every file is accounted for before closing. This helps them maintain clean, audit-ready transaction records.
✔️ Downloading transactions
Another feature Jade regularly uses is the ability to search for and download entire transaction files. This is especially useful for archiving, analyzing, or sharing completed deals.
With just a few clicks, she can package everything into a clean, organized format for review.
“If you do a specific search, you can just download those results into a spreadsheet, which I use very regularly,” she explains.
✔️ Customization
Jade also says that she really likes the idea that Paperless Pipeline is so customizable based on what your brokerage needs.
“Being able to create custom date fields in transactions is very helpful because we do look at firm date being a key point. That was something I was able to add into the transactions, and I appreciate having that customized ability,” Jade explains.
✔️ In-depth reporting
Our detailed reports are easy to generate and give you full insights into how everything within your brokerage is running.
Jade says their vice president, Amy Rebodos, “Loves Paperless. She pulls the number of transactions that were done in a month. She likes to look at what’s closed and what’s coming up for closing. She’s definitely using it as more of a reporting system.”
✔️ Suitability for different brokerage types
In the past 10 years, Jade has worked in everything from residential to pre-sale brokerages, and she says that using Paperless Pipeline at each type of brokerage has been so simple.
“I’ve been using Paperless Pipeline for 10 years through a variety of different brokerages and business types, which is really cool,” she says.
Jade’s Advice for Brokerages Considering Paperless Pipeline
During our chat, we asked Jade what she’d say to other brokerages about Paperless Pipeline. She said, “It’s always an ‘immediately use this system.’”
We also asked Jade how her teams have reacted to our system in the past and if there was a learning curve. She said, “When I introduced it at the last brokerage [I worked for], it was really well received.”
“[Paperless Pipeline is] really receptive to suggestions and feedback, which is nice,” Jade adds. “I remember a long time ago I requested the ability to click the sale heading for a document when you’re emailing it and have it select all of them, and that feature was added. It’s now nice just to expedite that process.”
A Decade Later, We’re Still the Trusted Choice
After more than 10 years of using Paperless Pipeline across different brokerages, Jade knows what works, and she keeps coming back to our platform for a reason.
With our intuitive search functionality, seamless task and contract management, the ability to customize workflows, and generate clear reports, our system continues to support Breakside Real Estate Group’s success.
For Jade and her team, Paperless Pipeline isn’t just a solution. We’re a trusted part of their daily operations.
Success Story Provided By:
Jade Benitez, Conveyance and Sales Operator
604.954.0691
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