Why compliance stalls (and it isn't the reviewers)
The brokerages we see clearing files fastest aren't the ones with the biggest ops teams. They're the ones who stopped treating compliance like a separate process and built it into the transaction from day one.
Most "compliance backlog" is really a queue of files waiting for one missing document. The fix is upstream, not downstream.
Stop chasing missing documents
Build your checklist so a file can't move forward without the right document attached. Your reviewers stop becoming detectives, and agents learn what "complete" looks like the first time.
Review once, not three times
Single-pass review only works if the agent gets a clear answer the first time. Use templated rejection reasons so feedback is consistent across reviewers and agents learn what "clean" looks like.
